ADT® Authorized Dealer Serving Kennewick & Surrounding Areas
Security Systems in Kennewick
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Kennewick?

An alarm system should defend your property. But what happens if your home security alarms go off in Kennewick? What actions should you take to ensure you and your family are secure?

The most important first step is to remain calm. You should understand that your around-the-clock monitoring specialists are always standing by to assist. Then take the steps described below to be prepared for any emergency.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-hour monitoring agent is immediately alerted when your Kennewick home security alarms go off. When an agent is notified, they will call you n a hurry to figure out what caused the alarm. Your protection devices may activate for several different reasons, including:

  • Break-in

  • Fire

  • Water infiltration

  • Alarm tripped by accident

In cases when a device was tripped accidentally—like forgetting that the motion sensors are switched on when you unlatch a window or door— a representative will contact you and find out if help is needed. Give them your passcode, and they'll deactivate the alarm.

In a true emergency, your monitoring team member will dispatch first responders, including law enforcement, firefighters, and medical professionals, to your property. They will even serve as the point of contact in the event you aren't at home. Your monitoring team can also apprise emergency services on which entry sensor was tripped, increasing their preparedness for what could be a dangerous situation. Your monitoring professional will stay on the line with you to help you stay composed and inform you what you should do.

Recommended Steps if Your Alarm Goes Off In Kennewick

Getting roused from bed in the middle of the night to an alarm blaring can be terrifying—even moreso if you have no idea why it’s going off. The smartest thing to do is stay as calm as possible and proceed with the following:

  • Before anything else, get somewhere safe. Gather your family and pets as quick as you can and relocate to a shielded space in the house or leave the premises entirely. It's typical to have an urge to feel like you need to deal with the problem on your own, but this is not the best course of action. As an alternative, focus on trying to keep you and your loved ones secure and let the trained personnel resolve the issue.

  • Secondly, take advantage of your mobile security application to remain in touch with your monitoring team. They'll notify responders who will be en route to your home in a flash.

  • Finally, keep in close contact with your monitoring agent and emergency responders. You have the ability to be conferenced in, so representatives of each team are sharing information. On the other hand, if you’re not able to speak directly to emergency services, you can still receive alerts by text message. Even if your dealing with a false alarm, it's wise to maintain communications with everyone involved so you will be ready should an actual problem occur.

Get Protection For Any Emergency in Kennewick with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures your family and your home are secured. With 24-hour monitoring, home automation, and entry-point sensors, your home will become the safe haven you intended it to be. Create the perfect home security solution by filling out the form on this page or call (509) 240-8704 to take the first step toward a secure property.